HomeAdmin FAQAdditional HelpHow to download and install Firefox on Windows

14.1. How to download and install Firefox on Windows

Starting September 2015 Google Chrome will remove support for installed extensions such as Zoiper (Used for the Cloud Contact Center Phone)
(Read More about this here - https://support.google.com/chrome/answer/6213033?hl=en)

After the release of Chrome version 45, you'll need to use an alternate web browser to load the embedded phone plugin in the Cloud Contact Center.

Solution: Install Mozilla Firefox

How to download and install Firefox on Windows

  1. Visit the Firefox download page in any browser, such as Microsoft Internet Explorer. The page will automatically recommend the best version of Firefox for you.

  2. Click on the Free Download button to download the Firefox installer. Depending on your connection speed, the download may take up to a few minutes.

  3. Click the downloaded file in Chrome - located at the bottom left of the screen

  4. Click Run

  5. Congratulations, you are done installing Firefox!

  6. Double-click on the Firefox icon whenever you want to go online. 

  7. Click here https://supportadmin.safesoftsolutions.com/index.php?pg=kb.page&id=2031 to install the Cloud Contact Center built in phone.

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